Do not restart your computer for five minutes after changing your password with this form.
Once the 5-minute period has expired and your password is changed, return to your devices to make the change on each of them.
a. See here for details on updating your password on common devices.
b. Take one device at a time and change the password, then turn off airplane mode. In some cases, you may need to turn off airplane mode to enable the password change feature.
c. Recommendation: Wait a few minutes between devices to allow the password change to process. Keep those not yet updated set to airplane mode until the change is made.
Once all devices are updated, send yourself a few test emails to/from your HBS account and try logging into http://my.hbs.edu to ensure that the new password is working.
The Harvard Business School password policy requires all users to abide by the following guidelines when selecting and using passwords:
Passwords must be at least 8 characters long
Passwords must contain characters from at least 3 of the following 4 categories:
English uppercase characters: A - Z
English lowercase characters: a - z
Numbers: 0 - 9
Non-alphanumeric characters such as ! $ # % ( ) * & @ + .
Passwords may not include spaces
Passwords may not contain 3 or more consecutive characters from any part of the user’s account name (that is, email@example.com cannot use a password containing "jha" or "arv", "ard", etc.)
Passwords must not contain 3 or more consecutive characters from any part of the user’s name (that is, password for user John Harvard cannot contain "joh" "arv", etc)
You should never use a previously used password
Tips for selecting a strong password
Do not use dictionary words or proper names (such as toothbrush or GHWBush) as part of your password. If you must, try substituting and adding characters (e.g. ?T00thbru$h? or 8hW8u$h).
Refrain from using local sports teams or institutions as part of your password (e.g. R3dSox2004, P@tri0ts, or Harvard1)
Refrain from using numbers, dates or names that others may associate with you, such as your spouse, birthday or anniversary.
Don't use the same password that you use for other internet services such as your bank, personal email, or amazon.com
Try using a phrase as a reminder, for example: H21,Yzip based on : Harvard 21,Yale zip F15hF00d based on: Fish Food (using numbers for some of the letters and capitalizing the first character of each word)
If you have difficulty remembering passwords, consider tools such as a password manager
Harvard Business School
Boston, MA 02163